We dispatch orders within 1 business day, unless otherwise stated on the product page. Estimated delivery is 3–5 business days after dispatch. Delivery times may be affected by customs processing or carrier delays. Please see our Shipping Policy for full details.

We offer free shipping to most destinations worldwide. Shipping costs $50 USD for Italy and $90 USD for selected Oceania destinations. Applicable shipping charges are shown at checkout.

You can request a return for eligible items within 30 days of delivery, including sale items. Personalized products cannot be returned because of a change of mind. Return shipping costs are the customer’s responsibility unless otherwise agreed or required by law. Please contact us before sending anything back so we can provide the appropriate return address and instructions. See our Return and Refund Policy for full details.

Age recommendations vary by product. Please check the individual product page for the recommended age, dimensions, and weight capacity where applicable. Choose products suited to your child’s abilities and follow the supervision and usage instructions.

We use materials such as birch plywood, solid wood, and cotton fabrics, depending on the product. Please check each product page for its specific materials and available finishes.

Yes, our products come with a 1-year warranty. If you experience an issue, please contact us at info@kidodidoshop.com with your order number and a description of the problem so we can help. This warranty does not affect your statutory consumer rights.